{wikipedia}
"Customer relationship management (CRM) is a broadly recognised, widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects.
It involves using technology to organise, automate, and synchronise business processes—principally sales activities, but also those for marketing, customer service, and technical support."
{black ice crm}
Our CRM offers you a full web based CRM solution for your business.
It includes Lead capture, potentials, account management, quotes, sales ordering, invoicing, product and service management, project management, mass mailing and now SMS texting along with a lot of other exciting features. Try out the Demo CRM to see how the CRM could work in your business.
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