Discover Great Features
Customer Management
Manage all your customers in one complete system. Accounts and contacts are at the core of BLACK ICE with a complete customer history just one click away.
Inventory Management
Recording your Products and Services is easy, enabling the Sales team to set up Quotes/Orders and Invoices quickly. BLACK ICE also supports multi currency/price books and stock management.
Customer Support
Providing exceptional customer support or returns processing is a key differentiator for many customers. BLACK ICE has built in ticket management which can be used for customer support or returns processing.
Marketing
Marketing is made easy within BLACK ICE, with automated lead capture, bulk uploads, marketing email & SMS campaigns we have all your Marketing needs covered.
Supplier Management
Mange your Suppliers, Purchase Orders and Stock in one system. With Purchase Orders you can record stock in transit and received, along with creating PDF Purchase Order's to send to Suppliers.
Reporting
Reporting that is simple to use and allows users to quickly setup reports and print or export to Excel or CSV format. Our reporting module does not require any complicated setup or training to learn how to use.
Sales
Your sales team will love the easy conversion of leads to accounts, recording Opportunities to build a pipeline, along with Quotes, Orders and Invoicing all built in.
Document Management
Store all your customer documentation in a customers account to allow all users to have quick access to relevant documents at all times. Any type of file can be stored on BLACK ICE.
Automation & Integration
Data can be automatically imported/exported to external systems along with automation of tasks BLACK ICE reduces workload and minimises effort in your organisation.