Black ICE CRM is a powerful customer relationship management system with Sales, Marketing, Stock Management, Vendor Management and many more modules built in.
We deliver a complete solution for your business as well as being cost effective and capable of operating in a global market place with many language packs and multi currency built in as standard in our enterprise product range.
A CRM is a widely implemented method of managing a company’s interactions with customers, clients, and sales prospects. It involves using technology to organise, automate, and synchronise business processes, principally sales activities, but also those for marketing, customer service, and support.
The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients to return, and reduce the costs of marketing and client service.
7th August 2014
We are pleased to announce the launch of Version 6 is coming on the 18th August 2014, a complete revamp in look and feel and functionality for Black ICE CRM. Register today for a demo or free trial and see how Black ICE CRM can help your business.
1st August 2014
From today, we have now expanded our subscription payment options so companies can pay in British Pounds (£), US Dollars ($), and Euros (€). Please contact us for more information.
Enabling your business to connect with your potential and active customers at the right time is key for effective sales growth. Black ICE CRM enables customer capture, lead management and account management out of the box.
Its easy to capture customer details, contact them at the right time and record insightful information about the customer to maximise sales revenues in your business with Black ICE CRM because we offer unlimited fields, automated data capture from your website and a home page that prompts your team when to contact customers.
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Your business can achieve greater efficiency with the fantastic organising capabilities of Black ICE CRM. As a single point in managing your customer process, you can use Black ICE CRM to look up customer information fast, anywhere in the world.
Your team can all send out quotes, orders and invoices without requiring access to your accounts package or relying on your accounts teams.
Your business becomes more effective, less time is spent speaking to business colleagues and more time is spent contacting your customers as the information is at everyones fingertips.
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As your business achieves more, your business grows and data management can become difficult and hard to manage which is essential for effective growth.
With Black ICE CRM your CRM grows with your business, data is organised in an efficient and effective way, easy to reach and allowing you to gain insights into your customers.
Along with effective data organisation, Black ICE CRM allows you to automate processes, streamlining your organisation, and reducing your overall administration costs.
We believe that a CRM should work with your business processes not against them, Black ICE CRM is fully customisable to keep up with your business demands.
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